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FAQ: Returns

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The most popular returns questions asked of Mierce Miniatures are shown to the right and answered below.

If you can't find an answer to your question, please feel free to contact us.

 

· can i return an order? ·
· how soon do i get a refund? ·
· what about the postage i paid? ·

can i return an order?

Of course, as long as you return it within seven days of receiving the order and finding it unacceptable. You can return any item to us and your items will be refunded for the full amount, as long as they are unopened (in the case of blister packs and boxes), unassembled and undamaged. We will always refund your order to Moneyback unless you request otherwise; if you do request your order to be refunded to your original payment method, we may add an administration charge as banks do charge us for refunding people.

how soon do i get a refund?

Your returned items will be refunded one day after we receive them, as long as they are unopened, unassembled and undamaged.

what about the postage i paid?

I'm afraid we cannot refund any postage you paid to return an item to us, and nor will we refund the postage you paid to send the item originally.

 

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NEW RELEASES

week ending 


19th October

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norse

jan, holumann warrior

bjorn, holumann bowman warrior

hrafnen crew with two weapons upgrade pack (5x warriors)

hrafnen bowmen, holumann bowman unit (5x warriors)

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norse

two axe steinn the bold, seggr of hrafnen on foot

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norse

logmar, holumann bowman kappi

 ESSENTIALS 

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exult and dismay tokens

darklands exult and dismay tokens set

   

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website v1.0, © Mierce Miniatures Ltd

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Mierce Miniatures, the Mierce Miniatures logo, Darklands, the Darklands logo, BaneLegions, the BaneLegions logo, BaneLords, the BaneLords logo, BaneBeasts, the BaneBeasts logo are either ®, ™ or © Mierce Miniatures Ltd., 2012-2014.